Get started with Bahnhof Safe

1. Open the installation email from F-Secure

When you buy Bahnhof Safe, you’ll receive an email with your installation details. If you can’t find it, search your inbox for “F-Secure” or “safeavenue@f-secure.com”, then click Install Bahnhof Safe.

If the email still hasn’t arrived, you can install the software directly here and reset your password at the same time. Then sign in with the email address you use with Bahnhof and your new password.

2. Download the installation file

Once you’re signed in, click Download for Windows PC. When the download is complete, click the file at the bottom of your browser window to start the installation.

If you’re not sure where the file was saved, you can find your downloads by pressing Ctrl + J in most browsers.

3. Restart your computer if needed

In some cases, you may be asked to restart your computer so the installation can continue. Save any work in progress, then restart your computer.

Note: If you already have another security programme installed, Bahnhof Safe will detect it and let you know. You’ll need to uninstall that programme before you can continue installing Bahnhof Safe.

4. Accept the licence terms

When the licence terms appear, click Accept and continue.

5. Welcome to Bahnhof Safe
Once the installation is complete, you’ll see the welcome screen. Click Continue.

6. All done – your basic protection is now active!

• Activate Scam Protection.
• Set up the Password Vault.
• Turn on identity monitoring.

Finally, install Bahnhof Safe on all your other devices to keep them just as safe.

1. Open the installation email from F-Secure

When you buy Bahnhof Safe, you’ll receive an email with your installation details. If you can’t find it, search your inbox for “F-Secure” or “safeavenue@f-secure.com”, then click Install Bahnhof Safe.

If the email still hasn’t arrived, you can install the software directly here and reset your password at the same time. Then sign in with the email address you use with Bahnhof and your new password.

2. Download the installation file

Once you’re signed in, click Download for Mac. When the download is complete, open the downloaded file to start the installation.

3. Restart your computer if needed

In some cases, you may be asked to restart your computer so the installation can continue. Save any work in progress, then restart your computer.

Note: If you already have another security programme installed, Bahnhof Safe will detect it and let you know. You’ll need to uninstall that programme before you can continue installing Bahnhof Safe.

4. Ready to install

Follow the instructions and click Continue. Accept the licence terms, then click Install to complete the installation.

5. Welcome to Bahnhof Safe
Click Continue.

7. All done – your basic protection is now active!

For full protection, remember to:

• Activate Scam Protection.
• Set up the Password Vault.
• Turn on identity monitoring.

Finally, install Bahnhof Safe on all your other devices to keep them just as safe.

1. Open the installation email from F-Secure

When you buy Bahnhof Safe, you’ll receive an email with your installation details. If you can’t find it, search your inbox for “F-Secure” or “safeavenue@f-secure.com”, then click Install Bahnhof Safe to go to the App Store or Google Play.

2. Install the app

Tap Get or Install to begin. Once the installation is complete, open the app.

3. Accept the terms

You’ll need to accept the licence terms. You can also choose to share non-personal data to help us improve the app. Click Accept and continue.

4. Sign in / Change your password

The app will ask for your sign-in details, which you’ll find in the installation email. On Android phones, you’ll be signed in automatically.

On iOS/iPhone, enter the sign-in details from the installation email, then change your password. On Android, sign-in happens automatically without you needing to enter your details.

5. Almost done

Click Continue.

6. Permission required

We recommend allowing notifications, as they may include important updates or changes to your security settings. If you skip this step, you may miss that information.

7. All done – your basic protection is now active!

For full protection, remember to:

• Activate Scam Protection.
• Set up the Password Vault.
• – Turn on identity monitoring.

Finally, install Bahnhof Safe on all your other devices to keep them just as safe.