Get Started with Bahnhof Safe - Windows

Last updated: 2025-09-08

Protect your computer with award-winning antivirus and ID protection from F-Secure. Follow our step-by-step guide to get started.

1. Open the installation email from F-Secure

When you purchase Bahnhof Safe, you will receive an email with installation details. If you cannot find the email, search for F-Secure or safeavenue@f-secure.com in your inbox. Then click on Install Bahnhof Safe.

If you still cannot find the email, you can install the software here and reset your password.

Log in with the email address you use with Bahnhof and your new password.

2. Download the installation file

Click on Download for Windows PC. Once the download is complete, start the installation by clicking on the file at the bottom of your browser window.

If you are unsure where the file was saved, you can access your downloaded files by pressing Ctrl+J in most browsers.

3. If you are asked to restart your computer

You may be asked to restart your computer to continue the installation. In that case, save all ongoing work and restart.

Note: If you already have a security programme installed on your computer, Bahnhof Safe will detect it and notify you. You will need to uninstall the existing programme before you can continue installing Bahnhof Safe.

4. Accept the licence terms

Click on Accept and continue.

5. Welcome to Bahnhof Safe

Click on Continue.

6. Done – your basic protection is now up and running!

To be fully protected, make sure you also:

    • Activate Browsing Protection.
    • Set up the Password Vault.
    • Enable ID Monitoring.

And don’t forget to install Bahnhof Safe on all your other devices to keep them secure.

Get Started with Bahnhof Safe - macOS

Last updated: 2025-09-08

Protect your computer with award-winning antivirus and ID protection from F-Secure. Follow our step-by-step guide to get started.

1. Open the installation email from F-Secure

When you purchase Bahnhof Safe, you will receive an email with installation details. If you cannot find the email, search for F-Secure or safeavenue@f-secure.com
in your inbox. Then click on Install Bahnhof Safe.

If you still cannot find the email, you can install the software here and reset your password.

Log in with the email address you use with Bahnhof and your new password.

2. Download the installation file

Click on Download for Mac, then open the downloaded file to start the installation.

3. If you are asked to restart your computer

You may be asked to restart your computer to continue the installation. If so, save all ongoing work and restart.

Note: If you already have a security programme installed on your computer, Bahnhof Safe will detect it and notify you. You will then need to uninstall the existing programme before you can continue with the installation of Bahnhof Safe.

4. Ready to install

Follow the on-screen instructions and click on Continue. Accept the licence terms and then click on Install to complete the setup.

5. Welcome to Bahnhof Safe

Click on Continue.

6. Done – your basic protection is now up and running!

To be fully protected, make sure you also:

    • Activate Browsing Protection.
    • Set up the Password Vault.
    • Enable ID Monitoring.

And don’t forget to install Bahnhof Safe on all your other devices to keep them secure.

Get Started with Bahnhof Safe - Mobile/Tablet

Last updated: 2025-09-08

Protect your mobile or tablet with award-winning antivirus and ID protection from F-Secure Follow our step-by-step guide to get started.

1. Open the installation email from F-Secure

When you purchase Bahnhof Safe, you will receive an email with installation details. If you cannot find the email, search for F-Secure or safeavenue@f-secure.com
in your inbox.

Click on Install Bahnhof Safe to go to the App Store/Google Play.

2. Install the app

Tap Get/Install to begin the installation, then open the app once the installation is complete.

3. Accept the terms

You will now need to accept the licence terms. You can also choose to share non-personalised data if you wish to help us continue improving the application. Tap Accept and continue.

4. Log in/Change password

The app will request your login details, which you can find in the installation email.

    • On Android, the login is automatic.
    • On iOS/iPhone, the app will ask for your login details (from the installation email) and will also require you to change your password.

5. Almost done

Tap Continue.

6. Permissions required

We recommend allowing notifications, as these may include important updates and/or changes to your security settings. If you choose to skip this, you may miss out on that information.

6. Done – your basic protection is now up and running!

To be fully protected, make sure you also:

    • Activate Browsing Protection.
    • Set up the Password Vault.
    • Enable ID Monitoring.

And don’t forget to install Bahnhof Safe on all your other devices to keep them secure.